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Join the heartbeat of emergency response
Photos: NSW RFS

Join the heartbeat of emergency response

Volunteer with a Communication Brigade, writes Captain Ben Gibson

The Illawarra Flame  profile image
by The Illawarra Flame

When bushfires strike, every second counts.

Behind every successful operation is a team of skilled communicators keeping crews connected, informed, and safe. That’s the vital role of Communication Brigades in the NSW Rural Fire Service (NSW RFS).

If you’re passionate about helping others, enjoy technology, or want to make a meaningful impact behind the scenes, this could be your perfect fit.

What Do Communication Brigades Do? 

Volunteers are the voice behind the fireground, ensuring smooth, accurate radio traffic between crews, control centres, and support teams. You’ll help:

  • Set up and manage radio networks during incidents
  • Relay critical updates to keep crews safe and coordinated
  • Support incident control teams with real-time information and mapping
  • Assist with community education and local events
  • Help other brigades with training and practice scenarios

Who Can Join? 

No firefighting experience is needed – just a clear communication style and a willingness to learn. This role suits:

  • Tech-savvy volunteers who enjoy radios and systems
  • Strategic thinkers who thrive under pressure
  • Community-minded people who want to support from behind the scenes

Training is provided, and you’ll join a welcoming team that values your unique skills. Janice, from Sutherland Communications, says, “I’ve learned a whole lot of new skills – challenging but fun – with great support from other RFS members.”

Why It Matters 

In an emergency, communication saves lives. You’ll gain confidence, leadership skills, and experience in emergency operations – all while making a real difference. Glenn puts it best: “Satisfaction in the knowledge that you have done something worthwhile for the community.”

Whether relaying a SitRep or supporting a Strike Team, your voice keeps the system running. Jacob shares, “I joined [Sutherland Communications] because I knew what I did was rewarding… This role helped me pursue a career in the RFS.”

Ready to Get Involved? 

Search for volunteer opportunities at the NSW RFS website or contact Ben, Captain of Sutherland Communications Brigade, on 0477 362 224 or membership@sutherlandcommsrfb.org.au. He can also assist with Illawarra Communications Brigade enquiries. The Sutherland Comms Brigade is based at Heathcote and Illawarra Communications Brigade is located at Albion Park. 

The Illawarra Flame  profile image
by The Illawarra Flame

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