Q&A with a pro organiser

Bella Abode owner Brooke Townsend has carved out a career in decluttering

Please tell us a bit about yourself.

I’m a Professional Organiser, small business owner, mum of two and a wife. I live in Helensburgh and travel all over Greater Sydney and Illawarra to declutter and organise for NDIS and private clients.

I have experience with individuals, couples, families and also working in big teams of professional organisers to get a job done to a tight deadline. Downsizing, moving, or just wanting some help getting organised.

I have qualifications and experience in visual merchandising and interior decorating. I volunteer at the local Salvos. I love to travel and garden. Lord Howe Island is a favourite of mine.

How did you become a pro organiser?

After having children, I was having a frank conversation with a dear friend and she asked me this one question: “What could you see yourself doing in five years’ time?” Up until then I had no idea. But with that one question I knew the answer: a Professional Organiser.

What is the most challenging task you have taken on?

My own father’s possessions after he passed away a few years ago. I had to check in with myself as if I was a client and use my mental health first aid training, taking myself through the process step by step. I recommend having a mental health plan in place given by a GP to help you through the decluttering journey.

Any tips for our readers?

Decluttering is hard work, emotionally and, with the current humidity and face masks, physically.

Nothing surprises me, I’ve seen a lot in my time. When you engage with a Professional Organiser, we request that you don’t frantically tidy up beforehand or buy products to help. It is best for us to see the house in its natural state. This gives us the best indication of how you live and how we can best help you.

When gifting hand-me-downs or heirlooms, remember to ask first and make sure you are ready for the answer, whichever way it goes. If it is a ‘thanks but no thanks’, either pass it on to charity or sell it. Don’t keep it for the sake of keeping it.

Have a proper breakfast before a session. Keep your phone on silent and make sure your nearest and dearest know you have an appointment.

Lastly, keep a bottle of water handy to keep hydrated.

When it comes to collecting, what is your own weakness?

Over the years I have really come to understand my style. By doing this I have also learned what it means to really love an item. Does this piece bring me joy? Yes, no?

I have a collection of coloured glass vases. I have collected these from charity shops, local markets and some have been given to me from relatives.

Also, plants. I LOVE gardening. Digging in the dirt is my happy place.

Brooke is the owner of Bella Abode, email bellaabode@outlook.com.au, call 0422 358 680